Product Features

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EAP Product Features

Unique product features

All the extras that make our solution great for you

  • A true end-to-end solution - everything from initial booking to invoice – in one place
  • Cost effective solution – subscription based with no upfront fees
  • Internationalised and localised - multilingual, multicurrency, multiregional, servers in all continents
  • Appointment bookings and calendars are integrated with Microsoft 365 and Google calendars
  • Open and extensive software architecture with AI powered co-pilots in the development pipeline
  • Comprehensive customer and contract management
  • Comprehensive case management
  • Automated Client Surveys
  • Alerts and notification systems for email and SMS, as well as real-time counsellor announcements
  • Privacy protected case notes with role-based security
  • Power BI provision based on BI tools integration. Statistical data collection at the source ‘no more web forms to fill in’. Data sets provided to build analytical/BI reports for customers
  • Fully integrated customer invoicing that generates invoices with price and rate changes on-the-fly or pre-scheduled. We integrate with a variety of financial systems
  • We empower counsellors to actively participate in the solution by managing their physical locations, cases, and appointments, as well as their competencies and specialities. This eliminates web forms and manual data entry. Reversed counsellor invoicing is built in and fully digitized
  • Our approach is highly customized and tailored to each client's unique needs and goals. We start by thisi understanding your business and industry, then develop a strategic plan to achieve your desired designe outcomes our company.